Support
There was a problem, please make the requested changes and submit again:
No insurance plans were found with the criteria entered, please check your entries and resubmit.*
Possible reasons could be:
* Please contact us with Quote ID: {{fullQuoteId}} as we may still be able to arrange a plan for you.
Additionally, click the link(s) below if they describe the coverage needed to continue:
Error: Please make the requested changes and submit again:
Welcome to MyAccount
This section is for our clients who have purchased a policy from us in the past. If you have never purchased a policy through us before, you will need to make a new purchase before proceeding. Please visit helpico.brokersnexus.com to use the menu bar at the top of the page to navigate to the appropriate category.
Policy Service
You can print your ID card, visa letter, and certificate wording, as well as extend coverage online, access a provider directory, download claim forms and learn about claims procedures, cancellations and refunds.
Choose your insurance plan and the service task you would like to perform.
Register
MyAccount is for our clients who have purchased a policy from us in the past. If you have never purchased a policy through us before, you will need to make a new purchase before proceeding. Please visit helpico.brokersnexus.com to use the menu bar at the top of the page to navigate to the appropriate category.
There is no separate registration required to buy insurance from us.
Why Login?
Linking is Complete
You can login with any of the certificate numbers that are now connected and view them together.
You have already linked all your policies!
Login to manage your policy administered by {{supportedCompaniesName}}
For all other policies, you can use Policy Service.
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Certificate Number is required.Member / Insured ID is required.
Must only contain letters, numbers, or dashes.
Email is required.
Invalid Email Format.
Policy Effective Date
Policy Effective Date is required.
Please enter the Policy Effective Date in the specified format.
Date of Birth
Date of Birth is required.
Please enter the Birth Date in the specified format.
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Date of Birth Date of Birth (any person on the policy)
Date of Birth is required.
Please enter the Birth Date in the specified format.
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Email Address
Email Address is required.
Invalid Email Format.
Cannot contain special characters.
We sent a verification code to:
{{form.email}}Please enter it below.
Verification Code
Verification Code is required.
Must only contain letters, numbers, or dashes.
Login has Failed
Your login attempt has failed. Please check that the details entered are correct and try logging in again.
Can't log in? Use the Policy Service instead to access the services without logging in.
For further assistance, please feel free to contact us at any time.
Account is Locked
Your account has been temporarily locked for security purposes. Please wait at least {{ pendingPeriod.hr }} hours and {{ pendingPeriod.min }} minutes before attempting to log in again.
Can't log in? Use the Policy Service instead to access the services without logging in.
For further assistance, please feel free to contact us at any time.
MyAccount is unavailable
MyAccount functionality is not yet available for the product you have purchased.
Use the Policy Service instead to access the services without logging in.
For further assistance, please feel free to contact us at any time.
MyAccount access unavailable for this certificate
Please contact your agent for further information.
Use the Policy Service instead to access the services without logging in.
For further assistance, please feel free to contact us at any time.
Login Unavailable
MyAccount login is not available for this policy.
Please use Policy Service to print your ID card, visa letter or certificate wording, extend coverage online, access a provider directory, download claim forms, or learn about claims procedures, cancellations and refunds.
For all other requests or if you have questions, please contact us.
Why Login to Your Account?
You can do a wide variety of tasks, including, but not limited to:
- Review the details of your policy.
- Download relevant documents.
- Extend coverage or cancel the policy.
- Place a service request for your active policies.
- Connect your various policies for easy viewing in one consolidated place.
- Repurchase a policy for the same or different persons and save time doing repeated data entry.